How to Report a Breach

As of April 1, 2018, changes to the Right to Information and Protection of Privacy Act’s Regulations requires, in certain circumstances, public bodies to notify the affected individuals and the Ombud as soon as possible of privacy breaches involving an individual’s personal information. To assist public bodies in respecting the new mandatory reporting requirements, we have developed a new Privacy Breach Report Form (Click here) that we ask public bodies to fill out and submit to our Office.

How to Request a Timeline Extension

Guidance Documents

Complaint Process

  1. Investigation Process: Access complaints (PDF Download)
  2. Investigation Process – Correction complaints (PDF Download)
  3. Investigation Process – Privacy complaints (PDF Download)