How to Report a Breach

As of April 1, 2018, changes to the Right to Information and Protection of Privacy Act’s Regulations requires, in certain circumstances, public bodies to notify the affected individuals and the Ombud as soon as possible of privacy breaches involving an individual’s personal information. To assist public bodies in respecting the new mandatory reporting requirements, we have developed a new Privacy Breach Report Form (Click here) that we ask public bodies to fill out and submit to our Office.

How to Request a Timeline Extension

Guidance Documents

Guidance documents are issued by the Ombud under the authority the Right to Information and Protection of Privacy Act. The Ombud will be issuing guidance documents as questions of interpretation of this legislation arise.

Guidance – Privacy in Emergency Situations

Reasonable Search

Sections 9 and 14 Duty to Assist and Meaningful Responses

Section 15 – Power to Authorize a Head to Disregard Access Requests

Section 20  Information from a harassment, personnel or university investigation

43(2) and (3) Anonymity of Applicants

Complaint Process

  1. Investigation Process: Access complaints (PDF Download)
  2. Investigation Process – Correction complaints (PDF Download)
  3. Investigation Process – Privacy complaints (PDF Download)