This site has been developed as a public resource for individuals and organizations seeking information about the work of the Office of the Ombud of New Brunswick’s Access and Privacy Division, and access to information and privacy rights.

The Office of the Ombud of New Brunswick’s Access and Privacy Division respects an individual’s right to privacy when using online services. We are committed to providing a site that respects the privacy of our visitors. The purpose of this Website Privacy Policy is to outline how we govern the operations and management of our website for your consideration.

Communication over the Internet
No data transmission over the Internet is 100% secure, but please be assured that our Office takes all reasonable steps, including appropriate technical and administrative safeguards, to protect this information. Any information sent to the Office by email will be used for the sole purpose of assisting the individual who sent it. Any information sent by email is susceptible to interception, and if you have concerns about sending private or sensitive information to us by email, you can call, mail, fax or visit our Office in person using the contact information found below.

Personal Information
Our website does not gather specific personal information about visitors accessing our online resources, including visitors’ names, phone numbers, email or home addresses. This information is only obtained if it shared with us voluntary through other means of communication. We do not collect your personal information if you browse or download materials from our website. Our web server does automatically collects information about a visitor’s computer, such as its IP address and browser version. This information is used in aggregate form for statistical purposes only and we do not use it to directly identify a specific person.

The search engine used by our website is SearchWP and as such follows the privacy policy of this company. The SearchWP plugin provides the ability to gain insights into what users are searching for, but this is not tied to a specific user but rather is aggregated data that is only meant to show an overview of how users as a whole are using the search function. This is to allow us to gain insights into the usability of the website and to optimize our content to better align with user behaviours.

Our website uses cookies to track aggregate user data. If you do not wish to have your activity on our website tracked, you can disable this feature in your web browser settings.

This website cannot be used to submit personal information to the Office and is for general information purposes only. We will only collect personal information from you if you directly provide it to us by email, facsimile, mail, over the phone, or in person.

External Links
The Office of the Ombud of New Brunswick’s Access and Privacy Division is not responsible for the websites of external links found on this website, including the content of the external sites, how they collect and use personal information, and their privacy policies. We encourage you to review each website’s privacy policy before determining whether to proceed with use of such websites.

If you have any questions or comments about our website privacy policy or the website, please contact

Office of the Ombud of New Brunswick – Access and Privacy Division
65 Regent Street, Suite 230
Fredericton, NB E3B 7H8
Telephone: (506) 453-5965
Toll-free: 1-888-755-2811
Facsimile: (506) 453-5963
E-mail: [email protected]